What's Usability, Anyway?

Matthew Paul Thomas explains different aspects of usability, writing:

Every so often, in a software project’s mailing list, bug tracker, or wiki, I see someone suggest a change they claim will “improve usability”. This is an unhelpful choice of words. It’s unhelpful because usability involves multiple components.

August 10th, 2008 / Tags: usability, learnability, efficiency, memorability, safety, satisfaction / Trackback